Jannah Theme License is not validated, Go to the theme options page to validate the license, You need a single license for each domain name.
Canada

Quebec union warns of crisis-level staffing shortage at emergency call centres

The union representing workers in Quebec’s pre-hospital emergency care sector is calling for more financial resources to avert what it describes as a “catastrophic” breakdown in services.

The president of the Fédération des employés du Préhospitalier du Québec (FPHQ) says emergency call centres are struggling with a staff shortage that has become unsustainable.

Daniel Chouinard says a lack of personnel is increasing response times, including for 911 calls, which means ambulances are taking more time to deploy.

He says some workers are working more than 70 hours a week, and some are quitting due to the poor working conditions.

The union, whose workers include paramedics and dispatchers, have been without a contract for the last nine months.

Chouinard says the call centre workers are paid only $21.37 per hour, which doesn’t reflect the difficulty of the job or their specialized knowledge of health services and emergency situations.

He’s urging the Quebec government to sign a new contract to restore some stability in the sector and avoid service disruptions.


Read the full article here

Post your comment now

Your email address will not be published. Required fields are marked *

Back to top button